'Arriving Today: From Factory to Front Door' by Christopher Mims

Arriving Today: From Factory to Front Door, Christopher Mims (4.0)

While much of this book was familiar to me, given my background in Supply Chain, I feel it’s important for consumers in the US to read this and understand the journey of your Prime 2-day deliveries. The author follows a USB drive manufactured in Viet Nam to a final destination somewhere in the US. While Amazon gets the product to the final customer in 2 days, the overall journey takes weeks. While I did get tired of the comparisons of shipping vessels to the Empire State building, the size and complexity of much of our logistics network are unknown to most. I particularly enjoyed the chapter discussing the details of the ships arriving into the Port of Long Beach and the harrowing job of the pilots who bring all the ships into their docks. Even given our advanced GPS and navigation, a person familiar with the port needs to ‘jump’ onto the ship to help steer it in safely. I was fortunate in one of my jobs to get a tour of the HQ of the Port of Long Beach and was so impressed with the automation. So many moving pieces to get the right truck bed off the ship and ready for the truck to pick up. Mims also paints a depressing picture of the dehumanizing Amazon has done in its warehouses. In many ways, the sooner they get to complete automation, the better. Sadly, it appears much of the negative impacts on its workers are driven not by the drive for lower costs/efficiencies but by the metric of 2-day shipping. Do we really need everything in 2 days?