Saturday, April 13, 2019

'Bad Blood: Secrets and Lies in a Silicon Valley Start-up' by John Carreyrou


Bad Blood: Secrets and Lies in a Silicon Valley Start-up, John Carreyrou (4.0)
I was eager to read this book as it combines three things of interest to me: science, business and the cult of personality. Mr. Carreyrou is an investigative journalist who unveils the truth behind Theranos, a start-up company building a blood-testing device unique for using just drops of blood. It is also known for it’s charismatic leader, Elizabeth Holmes, and it’s well-known board of directors (Henry Kissinger and George Schultz to name two). Theranos has puzzled me for many years – and I wanted to get more details on just how a college drop-out could manage to hoodwink so many people into thinking she had solved a science and technology problem that no one before could crack. That is really the key to understanding Theranos – Ms. Holmes idolized Mark Zuckerberg and Steve Jobs to the point of even appropriating Jobs’ black turtleneck as her standard attire. But I think she missed a key difference in what those two entrepreneurs did and what she was attempting to do – they did not have to invent a base technology. They cleverly took something that existed and developed it to become a product or service customers would really want. Similarly she saw a need – everyone would choose a finger prick to test tube blood drawing. But the technology needed to perform multiple tests from such a small sample does not exist and does not seem very close to existing. The company used high levels of security, non-disclosure agreements, legal threats and political power to hide this fact. Unfortunately for the investors, employees and most importantly the customers who used the faulty technology, Elizabeth Holmes’ charisma and salesmanship masked the truth and it took a very long time for someone to reveal the absence of tech. I enjoyed reading this book, though it is still quite shocking to see how power was used, how long this company existed and the lack of punishment to date.

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